Shipping policy

Shipping Policy

We're committed to getting your order to you quickly and safely.

📦 Processing Time
Orders are processed within 1–3 business days, Monday through Friday (excluding holidays). You'll receive a confirmation email with tracking info once your order ships.

🚚 Delivery Time
Most domestic orders arrive within 5–10 business days after processing. Delivery times are estimates and may vary due to carrier delays, weather, or high demand.

🔍 Track Your Order
Once shipped, you'll receive a tracking number by email so you can follow your package every step of the way.

💸 Shipping Rates
Shipping options and rates are calculated at checkout based on your location and order weight.

📬 Lost or Delayed Packages
If your package is delayed or appears lost, contact us at info@freestyleus.com and we'll work with the carrier to resolve it as quickly as possible.

📍 Visit Us
Prefer to pick up in person? Stop by our showroom at 1991 Tigertail Blvd #A, Dania, FL 33004 — Mon–Fri, 9AM–5PM.