Shipping policy

Shipping Policy

At Freestyle US, we are committed to delivering your order efficiently and securely. Our shipping process is designed to offer transparency, timeliness, and peace of mind to all our customers.

Processing Time:
All orders are processed within 1 to 3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email containing tracking information.

Shipping Time:
Estimated delivery times vary depending on your location. Most domestic orders are delivered within 5 to 10 business days. Please note that these timelines are estimates and may be subject to delays due to high demand, weather conditions, or courier issues.

Shipping Methods:
We use reputable carriers to ensure your package arrives on time and in excellent condition. Shipping method options are displayed during checkout and may vary by region.

Tracking Information:
Once your order is shipped, you will receive a tracking number via email. This allows you to monitor your shipment in real-time until it is delivered to your address.

Delayed or Lost Packages:
While we strive for timely delivery, delays may occur due to factors beyond our control. Freestyle US is not responsible for packages delayed, lost, or stolen in transit. However, we are happy to assist in contacting the shipping provider on your behalf to resolve any issues.