Refund policy
Return and Return Policy
Customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a flexible return and exchange policy.
Return Window:
Items must be returned within 14 calendar days of the delivery date.
Eligibility Conditions:
To be eligible for a return or exchange:
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Items must be unused, unworn, and unwashed.
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Items must be returned in their original packaging with all tags attached.
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Items marked as final sale are not eligible for return or exchange.
Return Process:
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Submit your return request via email including your order number and reason for return.
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Once approved, return instructions will be provided.
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Return shipping costs are the responsibility of the customer unless the item is defective or an error was made on our part.
Exchanges:
We offer exchanges for different sizes or variants of the same product, subject to availability. If the desired item is out of stock, a refund will be issued instead.